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What is Elemixies?
Elemixies is a creature collection game on Roblox, made by Mythforge Media. You collect elemental creatures, mix elements to discover new ones, hatch eggs, and battle in the arena. It launches on September 26, 2026.
What do I need to play?
A free Roblox account. Elemixies runs on desktop and mobile.
Is it free?
Yes. Elemixies is free to play. There are optional purchases (a VIP Pass, a subscription, and coin packs) bought with Robux through Roblox. Nothing optional is required to collect all 90 Elemixies.
I found a bug. Where do I report it?
The #bug-reports channel on our Discord is the fastest route. You can also email us at [email protected]. A screenshot and what you were doing when it happened help a lot.
I have a problem with a purchase.
All purchases go through Roblox, so refunds and payment problems are handled by Roblox Support. If something you bought did not show up in the game, email us and we will make it right.
Why can't I trade?
Trading follows Roblox's account settings, so parental control settings can turn it off. There is also an in-game preference for switching trading off. See the trading guide for how trades work.
A Note for Parents
Elemixies runs entirely on Roblox and uses Roblox's safety systems: filtered chat, account-level parental controls, and Roblox's moderation. The game has no chat system of its own. Optional purchases use Robux and respect Roblox's spending controls. If you have a question about the game, we are happy to answer it at [email protected].
Contact
Email [email protected] or find us on Discord. We are a small studio, so give us a day or two to get back to you.